(Updated on 13 Dec, 2020)
Owing to insufficient air traffic capacity provided by airlines, Hongkong Post may take extra 1-2 weeks in waiting for air allotment to convey airmail items to countries including UK, Canada, USA, Singapore, Indonesia and Australia, even though Hongkong Post has completed the handling procedures after posting.
https://www.hongkongpost.hk/en/about_us/whats_new/notices/index_id_1013.html
We'll look for other faster alternative options while at the same time without any extra charge from the customers.
Due to the limited shipping options available we can only serve customers in a limited number of countries now. Also we need to adjust the shipping methods due to the shipping restrictions to those countries.
We'll ship the items following countries with standard airmail via Hong Kong Post (under 2kg) and Speedpost (EMS) via Hong Kong Post (over 2 kg):
- United Kingdom
We'll ship items to the following countries with S.F. Express courier service only:
- Japan
- Australia
- New Zealand
- Malaysia
We'll ship items to the following countries with a mixture of standard airmail via Hong Kong Post and S.F. Express courier service:
- Taiwan
- Macau
- United States
- Other Asian countries excluding Japan & Malaysia
We'll ship items to the following countries with standard airmail via Hong Kong Post:
- Netherlands
- Portugal
- Sweden
- Norway
- Austria
- Finland
- France
- Switzerland
- Poland
- Germany
We have already adjusted the rates in the system. If you can't find your country in the list please feel free to contact us at order@thesaltyard.hk for further information.
We have tried our best to look for the most economical (and the safest) shipping options available. However if you have any preference of other shipping options (e.g. FedEx, DHL etc) please also feel free to contact us.
Please be noted that local postal operations at the destinations are still under the influence of the pandemic and delays in mail delivery are expected.
Sorry for any inconvenience caused.